Los Presentes es un conjunto escultórico en bronce del artista costarricense Fernando Calvo, ubicado en la plazoleta exterior del Banco Central de Costa Rica desde 1989. La obra está compuesta por nueve figuras humanas de tamaño natural que representan a los habitantes tradicionales del Valle Central y al campesinado costarricense.

Website Policies

Web Accessibility Statement
Data Use Policy
Terms of Use

Web Accessibility Statement

1. Institutional Commitment

Our organization is firmly committed to ensuring digital inclusion. We actively work to make our online services accessible to everyone, regardless of their physical, sensory, or cognitive abilities, in line with the principles of the Web Content Accessibility Guidelines (WCAG).

2. Current Compliance Status

Our website is currently partially compliant with the WCAG success criteria. This means that the vast majority of its main functions and content are fully accessible, while technical plans are being carried out to address the remaining gaps.

Compliance level: 80% complete (Level AA in process).

This level corresponds to the assessment carried out using the Axe Monitor tool.

3. Accessibility Features Implemented

The following features are already operational on the platform to facilitate navigation:

• Content structure and semantics. Proper use of headings, landmarks, lists, regions, and other HTML features that facilitate the interpretation of content by assistive technologies.

• Keyboard navigation and operability. Ability to access and operate the main interactive features without relying exclusively on a mouse.

• Images and non-text content. Review of alternative text and proper identification of content requiring a description of people who use screen readers.

• Contrast and visual display. Assessment of aspects linked to the contrast between text and background, as well as certain conditions that may hinder content perception.

• Links, buttons, and interactive elements. Review of accessible names, identification, and behavior of interactive components.

• Forms and controls. Assessment of labels, field identification, messages, and certain conditions related to interaction with forms.

• Dynamic content and assistive technologies. Review of aspects related to the way content changes and certain components can be interpreted by assistive technologies.

4. Areas Under Improvement (Remaining 20%)

We are actively working to address the following technical limitations identified in our most recent audit:

• PDF Documents: Progressive review and correction of downloadable documents, aimed at incorporating accessibility features such as structure, tagging, reading order, and alternative text where applicable.

• Multimedia content: Revision of audiovisual content to facilitate access for people with different needs, including features such as captions, transcripts, and equivalent alternatives where applicable.

• Third-party components and content: Review of elements incorporated from external platforms or services, taking into account the accessibility capabilities offered by providers.

5. Contact and Feedback Mechanism

If you experience any difficulty accessing information on this website or wish to report an accessibility issue, you can submit a case through our customer service platform.

https://atencion.bccr.fi.cr
Telephone: +506 2243 33 33

6. Ongoing Work Plan

This statement was last reviewed and updated in August 2026. Our software development team conducts two audits a year, using automated tools and user testing with assistive technologies to achieve 100% compliance with Level AA.

Data Use Policy

Central Bank of Costa Rica Commitment to Data Retention, Confidentiality, and Security

The Central Bank of Costa Rica (BCCR) reaffirms its commitment to protecting, maintaining the confidentiality of, and securely processing the data it receives and safeguards, in strict compliance with the applicable legal framework. Our website requests personal information, such as your name, as well as contact information, such as your email address, for the purpose of subscribing to and receiving notifications about topics of interest. This information is used exclusively for this purpose. We use advanced systems that are continuously updated to ensure that no unauthorized access o

In exercising its legal powers and responsibilities, the Bank collects and processes data from various economic sectors for the sole purpose of producing statistics, analyses, and research to support economic policy decisions by its senior authorities, as well as by various public and private sector entities. This contributes to promoting the country’s growth and development. The mentioned activities are governed by the principles of legality and purpose limitation; therefore, any use of individual data for commercial, political, or tax-related purposes is expressly excluded. To build up public confidence, the BCCR implements the following technical and legal safeguards:

1. Protection of statistical confidentiality, which guarantees strict confidentiality through processes that ensure that all published results are aggregated. This prevents any form of direct or indirect identification of individuals or legal entities.

2. Implementation of security protocols to ensure that information assets are safeguarded through a robust governance structure aligned with international standards, such as ISO/IEC 27001. Access to data is restricted to authorized staff in accordance with the principles of “least privilege and need to know” and is supported by advanced encryption controls, robust authentication, and continuous monitoring.

3. Guarantee of ethical and transparent data management, based on an organizational culture of transparency, discretion, and accountability.

Compliance with national and international frameworks ensures that official statistical production is carried out in accordance with the most rigorous standards of relevance, accuracy, technical independence, and international comparability.

As statistics constitute a high-value public good that contributes to the well-being of the Costa Ricans, the Central Bank reaffirms its duty to manage these strategic assets with the highest level of technical rigor.

Cookies

Cookies are data files stored on your device when accessing a website or application. They allow for the collection of statistical data, information regarding browsing habits, and other metrics to improve the user experience.

Google Analytics

The Central Bank of Costa Rica’s website uses Google Analytics, a web analytics service provided by Google, Inc. This service uses cookies to analyze how users interact with site content, gather usage metrics, and implement improvements for the benefit of the public. This website may contain links to third-party sites that use their own cookies. By accessing these external sites, you acknowledge and accept their respective cookie and privacy policies. Please click here for more information on how Google Analytics uses cookies.

Update

This Privacy and Security Policy may be updated periodically. We recommend reviewing this section regularly to ensure you are informed of and agree with any changes made.

Terms of Use

The information disseminated here is informative in nature and is free of charge. The Central Bank of Costa Rica (Banco Central de Costa Rica, BCCR) reserves the discretional and unilateral right to eliminate or stop its dissemination -whether in whole or in part- modify its structure, design, and content without any previous notice, and may even limit or block access to such information.

The purpose of BCCR is to provide quality and up-to-date information on a permanent basis. However, BCCR cannot guarantee its accuracy, validity, or integrity; nor can BCCR prevent or minimize any errors potentially caused by technical failures. Therefore, there is no guarantee that this service will not be interrupted or affected by some type of failure, regardless of its cause or origin.

As a result of this, BCCR will not respond either for any damages caused by decisions made based on information disseminated by this means, or for any potential inaccuracies, omissions, or errors contained herein, or for any problems arising from the use of this web site or other site externally linked, or for any damages in users’ software or hardware resulting from access to this web site, or from downloading any software or files hereby disseminated.

BCCR does not guarantee, nor is it responsible for, any information available on this website reproducing accurately any documents published in print form; nor will it respond for any links or references to other websites, nor for any information disseminated by third parties where BCCR may appear mentioned as a source.

BCCR website users may use the information obtained directly from this site for personal, business, or organizational purposes, and such information may be printed or downloaded in RAM memory or other temporary storage devices, without changing its contents. Any other use of this information is hereby prohibited.

Commercialization, distribution, circulation, and transmission in any form and in any capacity of the material contained in this website without prior express authorization from BCCR is strictly prohibited. The contents of this site and the publications it may contain are protected by copyright laws currently in force.

Any personal data that BCCR may require for any of the services it provides to this site’s users, such as email addresses, will not be revealed, disclosed, transmitted to, or commercialized with any third parties.

This site also contains information from other sources that are clearly identified. In these cases, their consent shall be requested for such information to be reproduced.

Website users undertake to use this site and its services while upholding the conditions as indicated herein, and BCCR reserves the right to undertake any legal actions as may be fitting to claim any liabilities of any kind resulting from non-compliance with such conditions.

This site offers mechanisms to send queries and suggestions to BCCR. However, unless they are strictly institutional, users must refrain from sending messages or enclosing files, such as advertisements, publicity, computer viruses, chain emails, as well as defamatory, obscene, or illegal material or information, or any other not related to BCCR’s functions, and user expressly states to understand and accept this.

When accessing any web page of BCCR’s website, the user agrees to the present clause and expressly agrees to its content.

Copyright of the contents of the Banco Central de Costa Rica’s website.

All texts, logos, photos, and graphic elements that make up this website and which are disseminated through this website, as well as its design and form of presentation, are the exclusive property of BCCR, which has all the exploitation rights thereof, either directly or through agreements with third parties.

In general terms, the Banco Central de Costa Rica does not grant any licenses for use or authorizations whatsoever over its proprietary ownership rights or copyrights, or over any other rights related to its website, except for any express agreement in writing with third parties, and reserves the right to modify or limit at any time the conditions for use of the information posted in its website.

If you wish to use the information contained on this site for any purpose other than those specified, please click here for banknotes and coins, and here for SINPE. Procedures related to requests or complaints can be carried out by visiting the Citizen Service section.