Los Presentes es un conjunto escultórico en bronce del artista costarricense Fernando Calvo, ubicado en la plazoleta exterior del Banco Central de Costa Rica desde 1989. La obra está compuesta por nueve figuras humanas de tamaño natural que representan a los habitantes tradicionales del Valle Central y al campesinado costarricense.

Claims

Credits not applied

Claims regarding delayed or uncredited funds in an IBAN account.

Prior to filing a complaint with the BCCR, customers must first submit the complaint to their financial institution through the established mechanisms. Determine the person in charge of claims processing in your financial entity by clicking on the link to Contacts.

If no solution is provided to the customer, or if the solution is unsatisfactory, they may file a complaint with the BCCR. To do so, the customer must download to their computer one of the forms (the one fit for the type of complaint to be submitted) in the links provided below, complete the requested information, and send it to the customer service email address atencionalciudadano@bccr.fi.cr, including the documents listed in the forms.