in addressing any requests concerning SINPE services
Debiting authorizations from a Cuenta Cliente
not processed, or processed in an untimely manner, or incorrectly
Unduly rejecting an automated debiting authorization - ADA.
addressing claims concerning SINPE services.
validating an identification document with the corresponding Cuenta Cliente
(as indicated in SINPE’s rules)
providing any cash transfer services defined as compulsory by the System
of Payment Regulations (Reglamento del
Sistema de Pagos)
problems when providing SINPE services on the web pages of member